Securtek Customer Care Associate (Yorkton)

Securtek Customer Care Associate (Yorkton)

11 Nov
|
SaskTel
|
Yorkton

11 Nov

SaskTel

Yorkton

Deliver customer care for SecurTek in Yorkton, Saskatchewan, using inbound and outbound calling, data entry, and established procedures. This is an in office casual part-time position.As a SecurTek Customer Care Associate at SaskTel, you will handle inquiries from customers, dealers, contractors, and agencies. The work includes documenting communication, maintaining monitoring account information, and confirming billing inquiries. You will also record actions in databases and support clerical projects.Key Responsibilities:Respond to customer, dealer, contractor, and agency inquiriesDocument written communication for customers and dealersEnter customer information into operating systemsVerify zones, dispatch procedures, and key holdersConfirm billing inquiries and record database actionsRequirements:General knowledge of security products or servicesStrong verbal and written communication skillsTactful, diplomatic, and courteous customer contactAnalytical, problem-solving, and decision-making skillsComputer and software application knowledgeSupport SecurTek customers through accurate account maintenance, thoughtful communication, and dependable call centre service at SaskTel.

📌 Securtek Customer Care Associate (Yorkton)
🏢 SaskTel
📍 Yorkton

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