Support Dentons users through complex technical issues, Active Directory, and software troubleshooting from the Vancouver office. This onsite position requires client-service focus.
Dentons Canada is seeking a Technical Support Specialist with five or more years of End User Support experience. You will provide Windows 11, Microsoft 365, iManage, mobile device, hardware, and software support. The work includes resolving application errors, tracking incidents, and coordinating escalations with firm-wide IT teams.
Key Responsibilities: Diagnose and resolve complex technical issues and application errors
Install and support software and hardware for office users
Respond promptly to inquiries, requests, and support needs




Coordinate escalations with IT teams and office management
Participate in on-call rotation and after-hours support
Requirements: Five or more years of End User Support experience
Proficiency in Active Directory and remote access technologies
Robust knowledge of Microsoft Office Suite and Windows 11
Ability to provide emergency support after hours
Self-directed work with minimal supervision and effective collaboration
Apply your troubleshooting, Active Directory, and end-user support capabilities to Dentons’ Vancouver office technology needs.

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📌 End User Support Specialist Dentons (British Columbia)
🏢 Dentons
📍 British Columbia