Build Dynamics 365 Customer Service solutions with Power Platform and .NET at MNP Digital, collaborating directly with clients across Canada.
As a Solution Developer, you will support MNP’s growing Case Management team within its Digital Solutions practice. You will work with Microsoft Dynamics 365 developers and architects to design, configure, customize, and extend Customer Service solutions. The work includes Power Platform technologies, Microsoft .NET development, AI use cases, and hybrid-agile delivery.
Key Responsibilities: Design Dynamics 365 Customer Service and Case Management solutions
Engage clients to understand and recommend technology solutions
Develop .NET extensions for the Dynamics 365 Customer Service module
Implement solutions using hybrid-agile and agile methods
Share knowledge and support career development
Requirements: Three years implementing CRM or case management solutions
Two years using Dynamics 365 Customer Service and Power Platform
Experience with Copilot Studio, Power Pages, and Power Automate
Hands-on Azure DevOps, GitHub, and Visual Studio experience
Relevant degree or five years of relevant experience
Use Dynamics 365, Power Platform, .NET, and AI to deliver thoughtful Case Management solutions with MNP Digital.