Institutional client service and custody issue resolution anchor this Senior Analyst position with National Bank Trust’s Montreal-based Custody Operations team. Hybrid work and flexible scheduling are provided.
You will act as a primary contact for a portfolio of institutional clients across Canada. The work involves responding to custody requests, investigating root causes, and coordinating timely solutions. Robust experience with operational systems, reporting tools, positions, cash balances, and securities processing supports success in this role.
Key Responsibilities: Respond to daily custody requests from institutional clients
Investigate transactional activities, positions, balances, and exceptions
Provide timely client follow-up on identified root causes




Coordinate resolutions across internal systems and business teams
Attend client meetings, operational reviews, and due diligence exercises
Requirements: University degree in a relevant business or finance discipline
At least five years of relevant professional experience
Background in institutional client services within financial services
Experience resolving complex custody operational issues
Ability to analyze transactions using systems and reporting tools
Use institutional client service, operational analysis, and custody expertise to support National Bank Trust clients from Montreal.

#J-18808-Ljbffr

📌 Institutional Client Services Custody Analyst (Quebec City)
🏢 National Bank of Canada
📍 Quebec City