Help Toronto Hydro customers navigate programs, services, and incentives from a hybrid Toronto workplace. Use stakeholder engagement and reporting skills across assigned accounts.
This Contract, Customer Energy Management Associate supports energy management programs and customer initiatives for commercial, institutional, municipal, and multi-residential portfolios. You will coordinate projects, prepare customer materials, and contribute to program outcomes. The position supports senior-led strategies through customer insights, performance reporting, and account management.
Key Responsibilities: Guide customers toward relevant programs, services, and incentives
Build relationships with customers and internal stakeholders
Coordinate workshops, webinars, outreach, and engagement initiatives
Prepare profiles,



account plans, presentations, and business cases
Track commitments and follow-up actions for timely resolution
Requirements: Undergraduate degree in business, energy, sustainability, or related discipline
Three or more years of relevant qualified experience
Excellent verbal and written communication skills
Ability to manage multiple priorities and deadlines
Customer-focused approach delivering exceptional experiences
Bring customer service, stakeholder engagement, and project coordination expertise to Toronto Hydro’s customer energy programs.

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📌 Toronto Hydro Energy Programs Associate (Ontario)
🏢 Toronto Hydro
📍 Ontario