Coordinate patient schedules for Bayshore HealthCare in Chatham-Kent, using Procura, customer service, and transparent communication with care teams.

This casual Client Scheduling Coordinator role connects patients, families, staff, and funder organizations. You will process referrals, assess service needs, and assign care providers according to client needs, geography, skills, and availability. Accurate documentation and prompt issue resolution support ongoing service delivery.

Key Responsibilities:

• Communicate professionally with patients, families, staff,
  
  
  
  and funders
• Process referrals and updates in Procura
• Assess service needs with supervisors and field employees
• Assign providers and coordinate consistent caregiver schedules
• Document records and resolve concerns through escalation pathways

Requirements:

• Secondary school diploma
• Two years of related customer service experience
• Healthcare customer service experience preferred
• Excellent computer, Microsoft Office, internet, and EMR skills
• Strong English communication, organization, and problem-solving abilities

Bring scheduling expertise, accurate documentation, and thoughtful client communication to Bayshore HealthCare’s patient care coordination team.