Support customers from Hammond, Ingersoll, Ontario, using active listening and parts identification skills in this administrative position.The Parts Representative provides product, pricing, availability, and order information across telephone, email, online chat, and in-person channels. You will process accurate parts orders, monitor availability with Purchasing, and address customer concerns. The work also includes maintaining records, supporting Accounts Receivable collection, and occasional Shipping backup.Key Responsibilities:Identify parts requirements using catalogues and internal product informationProvide availability, pricing, product, and order status informationProcess accurate orders for parts, products, or servicesResolve discrepancies involving orders, availability, and deliveryMaintain customer accounts and interaction recordsRequirements:High school diploma or equivalentExcellent communication and active listening skillsStrong service orientation and problem-solving abilitiesProficiency with Word, Excel, and OutlookTwo or more years in parts or related B2B service preferredApply your parts knowledge, order processing accuracy, and customer service skills while supporting customers in Hammond, Ingersoll.

📌 Parts Customer Service Representative (Toronto)
🏢 Omega Environmental Technologies
📍 Toronto