Coordinate emergency communications for ATCO Gas & Pipelines in Edmonton, using sound judgment, multitasking, and customer-focused service under pressure.As an Emergency Communications Representative, you will support field personnel, internal departments, emergency services, and external agencies. You will manage operational requests, communication tools, and systems during emergencies, operational events, and routine activities. Professionalism, safety, and accurate information handling guide this work.Key Responsibilities:Receive, analyze, prioritize, and dispatch emergency requestsProvide pre-arrival and post-dispatch instructions to callersCoordinate resources, operations work,



and personnel monitoringRecord and transmit information across multiple communication channelsCommunicate professionally with the public and emergency servicesRequirements:Grade 12 or equivalentEmergency communications certificate or two years' experienceStrong computer skills using multiple systems simultaneouslyAbility to remain calm and make critical decisionsAvailability for rotating 24/7 shifts up to twelve hoursApply emergency communication, coordination, and customer service skills while representing ATCO professionally during critical operational events.

📌 Emergency Communications Representative Edmonton
🏢 Atco
📍 Edmonton