Lead IT infrastructure strategy, cybersecurity, and systems operations while supporting an 80-person Museum workforce and digital collections. Manage technology services with organizational impact.
The IT Operations Manager works under Administration and Finance supervision, managing infrastructure, systems, and digital resources. The role supports Collections Management, improves employee efficiency, and advances IT practices. It includes project, vendor, budget, and personnel management.
Key Responsibilities: Develop and implement the organization’s IT strategy
Oversee availability, security, and integrity of IT infrastructure
Maintain CRM systems and integrations across organizational platforms
Manage vendors, contractors, budgets, and financial reporting




Support users through training, follow-up, and technical assistance
Requirements: Bachelor’s degree in information technology
Eight years’ experience across infrastructure, projects, cybersecurity, and support
Extensive Microsoft, Windows, SQL Server, Hyper-V, and Azure knowledge
Knowledge of Cisco Firepower, ZScaler, DarkTrace, and Aruba Central
Robust French and English communication skills
Apply infrastructure leadership, cybersecurity knowledge, and project management expertise to strengthen Museum technology and digital collections.

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📌 IT Infrastructure Operations Manager (Quebec City)
🏢 Musée McCord Stewart
📍 Quebec City