Trail Appliances seeks a process-driven Office Administrator for its Kelowna showroom, combining customer support with precise administrative work. Excellent written and spoken communication matter.

This full-time, six-month contract involves 38 to 40 scheduled hours weekly, including possible weekends. You will work closely with customers, Sales, and Customer Support while managing store administration. Duties include payments, card transactions, financing applications, refunds, deposits, pickups, filing, and clerical work.

Key Responsibilities:

- Collaborate with Sales and Customer Support teams
- Answer calls and respond to customer inquiries
- Enter, post, and settle card transactions
- Process refunds and deliver bank deposits
- Build rapport through personal, timely customer service

Requirements:

- Experience in administrative or customer service work
- Comfort with computer applications and Microsoft Office
- Rapid, accurate typing and data entry skills
- Experience managing customer conflict and escalation
- Availability for scheduled weekend shifts when needed

Bring process-focused administration, customer communication, and transaction accuracy to Trail Appliances’ Kelowna showroom team.

📌 Showroom Administrative Coordinator (Canada)
🏢 TRAIL APPLIANCES
📍 Canada