Direct reverse logistics workflows through carrier platforms and internal systems, investigating discrepancies while maintaining accurate records and service standards.
This Reverse Logistics Supervisor oversees client-requested and carrier-initiated returns, transfers, and OS&D; activities. You will coordinate freight tendering, shipment monitoring, receiving reports, and communications with Clients, Metro Claims, and Operations. The work requires consistent processes, timelines, documentation, and warehouse quality standards.
Key Responsibilities: Investigate discrepancies through carrier platforms and internal systems
Prepare receiving reports and maintain complete documentation
Manage BOLs for returns to correct vendors




Coordinate inbound receiving with departments and vendors
Oversee SOP compliance across RVL warehouse operations
Requirements: Five years of warehouse experience
Two years in a leadership role, preferably within Lastmile
Knowledge of TMS and transport routing software
Previous WMS experience
Customer centricity and problem-solving decision making
Use reverse logistics expertise, carrier systems, and warehouse leadership to maintain compliant, accurate, and timely returns processing.

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📌 Reverse Logistics Warehouse Lead (British Columbia)
🏢 Metro Supply Chain Group
📍 British Columbia