Job Title: Residential ManagerLocation: Comox Valley, BCReports To: Director of OperationsAbout UsAt Integra Support Services, we support adults withdevelopmental disabilities, including individuals with complex needs and dualdiagnoses, to live meaningful and fulfilling lives through person-centeredcare.We're more than a workplace—we're a community. Our team ofdedicated staff, leadership, families, and community partners work together tocreate supportive, inclusive, and positive environments where individuals canthrive.Integra Support Services is proud to partner with CommunityLiving British Columbia (CLBC), a provincial Crown corporation that funds andoversees services for adults with developmental disabilities, ensuring highstandards of care and accountability.About the RoleWe're looking for a dedicated and experienced ResidentialManager to join our team.As part of our leadership team, you'll play a key role inoverseeing a range of programs that support individuals in both community-basedand residential settings. This position is responsible for the overalloperation, quality of care, and day-to-day management of assigned residentialhomes.You'll lead and support a team of support workers, ensureperson-centered services are delivered with excellence, and oversee essentialadministrative functions such as staffing, budgeting, and compliance. Mostimportantly, you'll help create a safe, inclusive, and empowering environmentwhere individuals can thrive, build independence, and live with dignity.What You'll DoProgram & Service DeliveryLead the day-to-day operations of residentialhomes, ensuring high-quality,



person-centered careChampion individualized support by aligningservices with each person's goals, needs, and preferencesContinuously assess program effectiveness andimplement improvementsPromote community inclusion, life skillsdevelopment, and overall well-beingStaff Leadership & DevelopmentSupport recruitment, onboarding, and supervisionof support workersProvide coaching, feedback, and performancemanagement to build a robust, capable teamDevelop and manage staff schedules to ensureconsistent, quality coverageFoster a positive, respectful, and collaborativeteam cultureOperations, Compliance & Risk ManagementManage program budgets responsibly, ensuringeffective use of resourcesMaintain accurate documentation and reporting inline with agency and regulatory requirementsEnsure compliance with all applicablelegislation, policies, and licensing standards (CLBC)Promote a strong culture of health and safetyRespond to incidents, concerns, and emergencieswith professionalism and urgencyParticipate in audits, inspections, and qualityimprovement initiativesRelationship & Stakeholder ManagementBuild strong relationships with families,caregivers, and community partnersCollaborate with healthcare professionals andexternal agenciesKeep senior leadership informed through regularupdates and reportingAbout YouQualificationsDiploma or degree in Social Services,Psychology,



Human Services, or a related field (preferred)Minimum 2 years of experience in communityliving or residential carePrevious leadership or supervisory experience isan assetValid Class 5 Driver's LicenceCurrent First Aid certificationValid TB testSkills & AbilitiesStrong understanding of person-centered planningand support practicesSolid experience with budgeting andadministrative responsibilitiesExcellent leadership, communication, andproblem-solving skillsHighly organized with the ability to managecompeting priorities in a fast-paced environmentWorking ConditionsFlexibility to work occasional evenings,weekends, or be on-call as neededDynamic environment that requires responsivenessand sound decision-makingSchedule: Monday to Friday 9:00am to 4:00pmWages: $34 CAD- $36 CADWhy Join UsWe're committed to supporting ourteam both professionally and personally. When you join us, you can expect:Comprehensive Benefits Package – Enjoyextended health and dental coverage to support your well-being.Company Pension Plan – Plan for your futurewith our competitive retirement pension program.Engaging Work Environment – Participate incompany events that foster connection, collaboration, and team spirit.Integra is committed to upholding the values ofdiversity, equality and inclusion. We are committed to creating a diverseworkplace to represent the population we serve and to better meet the needs ofour stakeholders. Consider joining our team and being part of an innovative,inclusive and rewarding workplace. Multilingual skills and multiculturalcompetence are assets.

📌 Residential Manager (Comox Valley)
🏢 Integra Support Services
📍 Comox