Lead optical retail operations at Specsavers in Markham, managing teams, inventory, customer service, and daily store performance. Evening and weekend work is required.

As Store Manager, you will oversee retail operations while partnering with optical and clinical teams. Coach staff on product selection, sales techniques, problem-solving, and service. Support personalized eyewear advice and uphold Specsavers standards, policies, healthcare regulations, and customer experience expectations.

Key Responsibilities:

- Manage staffing, scheduling, inventory, and daily customer service
- Train, mentor, and develop optical staff capabilities
- Collaborate with optical and retail teams on customer care




- Analyze performance metrics and implement improvement strategies
- Oversee optical product selection and procurement

Requirements:

- Hold a valid provincial Dispensing Optician License
- Be registered with the College of Opticians
- Manage store operations and optimize business performance
- Lead teams toward excellent technical and customer standards
- Work reliably and flexibly during retail hours

Apply optical management, team leadership, and customer service expertise to Specsavers’ Markham eyewear and eyecare operations.

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📌 Optical Store Manager Markham (Vaughan)
🏢 Specsavers
📍 Vaughan