Search by KeywordSearch by LocationSelect how often (in days) to receive an alert:This is a newly created permanent positionJob DescriptionAspire Lifestyles delivers premium loyalty and customer service solutions for some of the world's most recognized brands. Our agents play a key role in ensuring customers receive responsive, skilled support while representing our clients with care and attention to detail. We are seeking highly skilled Travel Customer Service Representatives who have GDS experience and are TICO certified to support global client programs and deliver world-class service to high-value customers.In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. You will help create seamless, unforgettable experiences while representing some of the world's most recognized brands.Why you will love working with us:Competitive hourly rate + performance-based incentivesFull-time (40 hours/week), Fixed SchedulesPaid trainingRRSP MatchPaid time offRemote Work from home opportunityWhat you will do:Deliver polished, professional service via phone, email, and chatAssist customers with travel-related, lifestyle loyalty program needs including guiding customers on how to get the most of their travel benefitsBook and manage customized travel for flights, hotels, and car rentals using GDS systemsSupport members with cancellations, re-bookings, unexpected travel disruptions,



and planning complex travel itinerariesThe goal of this role is to provide professional, seamless customer experience with every interaction.What we are looking for in a successful candidate:Strong geographical knowledge and genuine passion for travelA passion for helping customers and solving problemsStrong communication and interpersonal skillsThe ability to multitask across multiple systems and requestsAttention to detail and strong time managementComfort working in a fast-paced, performance-driven environmentWork Qualifications Required:Valid TICO certificate (required)Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valuedMust possess relevant Travel Industry Certification in accordance with local requirementsHospitality, travel, or loyalty program experience is highly valuedMinimum of 2 years of travel, airline, or hospitality experienceMinimum of 2 years of interactive customer service experienceCall center (1+ year) or high-volume service experience preferredPersonal global travel experience is an assetWork Requirements:Must be located in Ontario, CanadaFlexibility to work variable shifts in a 24/7 operation (including evenings, weekends, and holidaysHave a private work-from-home environment with reliable hardwired internetAbility to pass required background screeningHigh school diploma or equivalent is required.Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Travel Advisor (Moncton)
🏢 International SOS group
📍 Moncton