Support adults experiencing homelessness as a casual Shelter Resource Worker in Courtenay, providing intakes, referrals, and emergency shelter assistance.Lookout Housing and Health Society seeks a Shelter Resource Worker for the Courtenay Temp Winter Shelter. You will support guests in a 24-hour emergency shelter while connecting them with community services. This position involves working day, afternoon/evening, and overnight shifts.Key Responsibilities:Provide support, supervision, and assistance to homeless adultsComplete guest intakes, orientations, interviews, and referralsConnect guests with community and external resourcesProvide basic necessities and maintain a protected environmentComplete records and maintain statistical dataRequirements:Related certificate or Grade 12 with two years' related experienceFamiliarity with addiction, mental health, income assistance, and harm reductionCurrent Occupational First Aid Level 1 CertificateExcellent communication, documentation, organizational, and stress-management skillsVulnerable Sector Criminal Record Clearance and respirator fit testingBring community resource knowledge, crisis-aware support, and strong documentation skills to Lookout's Courtenay emergency shelter.

📌 Shelter Support Worker Courtenay
🏢 Lookout Housing + Health Society
📍 Courtenay