Own Ship Support for ALDO Group stores as a temporary Post-Purchase Operations Coordinator, keeping orders moving through fulfillment. Use curiosity and organization daily.This coordinator manages the Ship Support queue and assists stores with order, picking, packing, and shipping issues. You will track fulfillment performance, investigate backlogs, and escalate larger fixes. The position also supports process improvements, store documentation, recent tools, and cross-functional projects.Key Responsibilities:Own the Ship Support queue and resolve store issuesFollow orders from picking through shipping completionIdentify backlogs using daily network monitoringEscalate fulfillment issues requiring broader solutionsSuggest process or tool changes from recurring problemsRequirements:Related degree or equivalent experienceeCommerce, retail, store operations, fulfillment, or customer service experienceAbility to analyze data and determine corrective actionsBasic Excel proficiency; basic SQL is advantageousOrganization and composure when queues are fullApply your problem-solving, fulfillment, and cross-team coordination skills to keep ALDO Group store orders progressing smoothly.

📌 Ship Support Operations Coordinator (Montreal River)
🏢 Aldo Group
📍 Montreal River