Reporting Relationship: This position reports directly to the Sales Manager.Job SummaryThe Delivery Coordinator plays an integral role in achieving the highest levels of customer satisfaction during the sales process. The role of the Delivery Coordinator is to ensure that when a customer leaves with their current purchase, they are 100% completely satisfied with the transaction and they become the last person to impact the customer experience. The ideal candidate has excellent communication, organizational and interpersonal skills and is truly customer-focused. The Delivery Coordinator works closely with the sales team and the customer to schedule and organizes the delivery where they will spend time with the customer explaining the features and functions of the vehicle.QualificationsFocus on customer needs, and a passion for delivering exceptional customer serviceAutomotive industry experience is considered an assetDemonstrated ability to nurture collaborative working relationships with team members within the dealershipExceptional communication skills (in person, on the phone, by email, written)Well organized – able to set priorities, develop a work schedule, monitor progress towards goals, and deliver on commitmentsProficiency in working with Microsoft Office, Excel, and other applicationsValid driver's license, clean driving record, and own transportation to and from work are requiredWhat Birchwood Can Offer YouCompetitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for successFull benefits package including vacation time,



company-paid extended health, dental/vision coverage, and employee assistance – with flex plan optionsRSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employmentEmployee referral bonus program – refer your friends to Birchwood and receive a referral bonusCareer development opportunities & internal promotionsWellness programVolunteer program – Dollars for DoingCompany events – Birchwood Bucks, Circle of Excellence, holiday partiesBirchwood is Manitoba's largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers' automotive needs. We're a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [email protected]

📌 Delivery Coordinator (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg