Lead remote client services through coaching, KPI ownership, and process discipline at One Janitorial. This full time contract role spans Canada and US expansion.
As Service Manager, you manage 6 to 8 service employees and improve their performance, processes, and growth. You run one-on-ones, train employees, address underperformance, and maintain consistent standards. You report to the Client Services Manager while supporting a fully remote commercial cleaning company.
Key Responsibilities: Manage daily performance for 6 to 8 service employees
Hold regular one-on-ones using the coaching process
Train employees on roles, processes, and expectations
Track KPIs, targets, and team results
Set after-hours schedules and confirm coverage
Requirements: At least one year leading a team
At least two years delivering service or operations work
Previous remote team leadership experience strongly preferred
Excellent written and spoken English
Reliable high-speed internet with backup connectivity
Bring remote leadership, direct coaching, accountability, and operational organization to One Janitorial's service team.

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📌 Remote Client Services Team Manager (Manitoba)
🏢 One Jan
📍 Manitoba