Guide vehicle owners through maintenance and repairs as a Service Advisor at Hanover Chrysler. Robust customer communication and listening skills are essential.This customer-focused position creates positive first impressions while managing service appointments and repair conversations. You will identify needs from service history, ask diagnostic questions, provide recommendations, and explain completed work. Accuracy, professionalism, and safety guide every interaction.Key Responsibilities:Address customer questions and needs professionallyIdentify service needs using historical vehicle dataAsk questions supporting accurate vehicle diagnosisExplain repair nature, recommendations, and maintenance valueHandle complaints while maintaining satisfaction standardsRequirements:Minimum Grade 12 high school diplomaAutomotive mechanical fundamentals understandingEffective customer relationship and communication skillsProblem-solving and critical-thinking abilitiesFlexible, adaptable approach to changing tasksBring attentive listening, automotive service knowledge, and clear explanations to every customer interaction as Hanover Chrysler's Service Advisor.

📌 Vehicle Maintenance Customer Advisor (West Grey)
🏢 Formulafordlincoln
📍 West Grey