Our client is seeking a contract-based Senior ServiceNow Developer to design, build and deliver ServiceNow solutions across HR Service Delivery, ITSM and employee workflows.

Working in agile sprints alongside architects and business stakeholders, the consultant will build low-code applications in App Engine Studio, quickly prototype new features and deliver tested, documented solutions that meet the client's architecture standards.

Duration: Till end of March 31, 2027 (option to extend)

Security Clearance: Enhanced Reliability or Secret (or eligible: 5+ years residency in Canada)

Responsibilities

Design, develop and configure ServiceNow solutions across HR Service Delivery (HRSD), ITSM and employee workflows, including applications built in App Engine Studio

Develop, test, demo and deliver solution features in agile sprints

Build rapid prototypes and proofs of concept to validate ideas with stakeholders

Configure and maintain CI/CD pipelines for reliable deployments

Triage and fix defects

Produce technical documentation for implemented features

Make sure solutions follow the client's architecture standards and technical direction

Required Qualifications

7+ years of hands-on ServiceNow development experience





Advanced proficiency building applications in ServiceNow App Engine Studio

Robust working knowledge of the ServiceNow platform: tables, forms, ACLs and Flow Designer

Low-code development experience, delivering apps without heavy scripting

Hands-on development experience with ServiceNow HRSD, ITSM and employee workflows

Experience with Knowledge Management, taxonomy design and content governance

Experience working in agile sprints and delivering rapid prototypes

Strong collaboration and documentation skills

Preferred Qualifications
Experience with one or more of the following is an asset:

ServiceNow Certified Application Developer (CAD) or App Engine Specialist certification

ServiceNow Employee Center / Employee Center Pro

ServiceNow Studio for advanced scripting

Service Portal widgets and Next Experience

IntegrationHub, Performance Analytics and UI Builder

Business requirements gathering

Nice-to-Have Experience

Bilingual in English and French

Strong UX and accessibility awareness

Public sector or broader public sector experience

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📌 Senior ServiceNow Developer (App Engine / HRSD) (Quebec City)
🏢 Resonaite
📍 Quebec City