11 Nov
|
Equipment Ontario
|
Minden
11 Nov
Equipment Ontario
Minden
Coordinate customer service requests, work orders, and invoicing as a Service Writer supporting productive day-to-day Service Department operations.This Service Writer opens and closes repair work orders, prepares customer invoices, and reviews technician time daily. The role maintains customer and equipment profiles while facilitating month-end service processes. It also promotes CNH credit cards and Protection Plan Plus programs to customers.Key Responsibilities:Open work orders for service requests and repair workPrepare and distribute customer invoices by emailFollow up with customers regarding payment when requiredFacilitate monthly work order opening and closingPromote CNH credit cards and Protection Plan PlusRequirements:Organized approach to general office operationsDetail-oriented processing of work orders and invoicesCustomer-focused communication with service customersAbility to manage multiple priorities effectivelySupport customers and service operations through accurate work orders, invoicing, records, and Protection Plan Plus administration.
📌 Customer Service Work Order Writer (Minden)
🏢 Equipment Ontario
📍 Minden