Coordinate customer service calls for Convergint in Halifax, using dispatching, scheduling, and work order management to support timely service delivery.As a Service Coordinator, you will handle incoming calls and coordinate technicians, subcontractors, and customers. You will create service work orders, track call status, manage invoicing, and maintain customer information. The position supports service operations through accurate administration.Key Responsibilities:Answer and manage incoming customer service callsDispatch, schedule, and track technician service callsCreate and maintain iCare service work ordersReconcile paperwork, timesheets, and service invoicing weeklyMonitor subcontractor execution and follow up on work ordersRequirements:Diploma or certificate in Business Administration, or related office experienceMinimum one year call center, dispatch, customer service, or administrative experienceSolid Microsoft Outlook, Excel, and Word proficiencyBasic knowledge of accounts receivable, payable, purchase orders, and work ordersStrong organization, communication, and attention to detailUse customer service, dispatching, and administrative skills to help Convergint remain customers' first choice for service.

📌 Service Coordinator Halifax Dispatch (Shubenacadie)
🏢 Convergint Tech
📍 Shubenacadie