Customer support at The Brick centers on courteous solutions, customer follow-up, and loyalty across its retail service team.This Customer Service Associate role reports to the Operations Manager and focuses on consistent support for retail customers. You will answer inquiries, identify needs through follow-up, provide exceptional service, and monitor daily order reports. Success requires a team-oriented approach, exceptional communication, organization, and multitasking ability. Candidates need a high school diploma or equivalent, computer proficiency, and experience with Microsoft Office programs. Availability for all shifts, including evenings and weekends, is required when needed.



The position also reflects The Brick's emphasis on career-focused growth and ongoing personal and professional development.Key Responsibilities:Provide courteous, skilled responses to customer inquiriesIdentify customer needs through timely follow-upDeliver support that promotes customer loyaltyReview daily order reports and complete follow-upComplete other assigned dutiesRequirements:Team-oriented attitude in a retail environmentHigh school diploma or equivalent credentialExceptional verbal and written communicationProven multitasking and organizational abilityFlexibility for evenings and weekends as requiredBring organized customer follow-up, communication, and computer skills to The Brick's retail Customer Service Associate team.

📌 Retail Customer Support Specialist (Fredericton)
🏢 Leon's Furniture
📍 Fredericton