Represent Covenant Health as a healthcare Switchboard Operator using calm emergency communication and accurate call direction at Misericordia Community Hosp. Support incoming requests during evenings, nights, and weekends.

Reporting to the Switchboard Supervisor, you will respond to incoming and outgoing calls for non-technical information. You will direct calls to appropriate facility areas and support clinical processes across Covenant Health. The work includes emergency responses, inter-hospital communications, and clerical duties as required.

Key Responsibilities:

- Respond to incoming and outgoing calls and requests
- Direct calls to appropriate facility areas
- Initiate communication responses during emergency situations




- Perform inter-hospital communications functions
- Complete clerical duties as required

Requirements:

- High School diploma or recognized equivalent
- Six months recent related switchboard or call centre experience
- Respond calmly and professionally to stressful emergency situations
- Working knowledge of medical terminology required
- Microsoft Office Suite proficiency and excellent communication skills

Apply your switchboard experience, medical terminology knowledge, and calm communication skills within Covenant Health’s hospital system.

📌 Healthcare Switchboard Operator (Canada)
🏢 Avenue.io
📍 Canada