JOB POSTINGFH2026-51- Human Resources Generalist, People & CultureFull-Time Position In-PersonPosition Title:Human Resources GeneralistReporting To:Human Resources Manager, People &CultureJob Category:Full-timeUnion Status:Non-unionLocation:Fife House Head Office/In-personSalary Range:$60,000.00 annuallyFIFE HOUSE is an innovative, client-focused provider of secure and supportive affordable housing and services to people living with HIV/AIDS in the Greater Toronto Area. With approximately 110 staff working across multiple locations, Fife House serves residents and clients through supportive and transitional housing programs as well as outreach programs to homeless clients and their families.Fife House understands that historically marginalized groups in our communities often encounter particular barriers to full access and participation. We therefore commit to actively dismantling all forms of racism and systemic oppression with GIPA/MEPA at the forefront, including in our own organization and across governance structures.ABOUT THE ROLEThe People & Culture Generalist is a key operational role within the People & Culture Human Resources Department, reporting directly to the Human Resource Manager, People & Culture.Working in a dynamic, unionized environment, the HR Generalist serves as a trusted resource to employees and managers, providing guidance on HR policies, Collective Agreement provisions, and workplace practices. The role requires sound judgment, discretion, and the ability to independently manage day-to-day HR matters while recognizing when more complex or sensitive issues require escalation.The successful candidate is adaptable, organized, and comfortable navigating competing priorities and complex situations. They bring a collaborative, solutions-focused approach, strong interpersonal skills, and a commitment to equity, confidentiality, and continuous improvement.This is an opportunity for an HR professional who enjoys both the operational and relational aspects of human resources and wants to contribute to a supportive, accountable, and inclusive workplace.HR AdministrationServes as a first point of contact for general staff inquiries regarding HR policies and procedures,Provides day-to-day administrative support to the Human Resources ManagerMaintains accurate and up-to-date human resources records, employee files, and HR databases (including Dayforce/HRIS and SharePoint)Prepares and manages HR correspondence, templates, and documentation, including offer letters, employment confirmations, and other employee lifecycle letters and documentationEnsures all HR documents are filed and stored in an orderly manner in accordance with confidentiality and retention requirementsAssists with the preparation of HR metrics, reports, and audit documentation Tracks and maintains leaves of absence, staff movement and performance appraisals Contributes to the development of HR resources, manager guidance, and employee communicationsIdentify opportunities to improve HR processes and employee experience across Fife House.Recruitment & OnboardingCoordinates full-cycle recruitment activities, including job postings, resume screening, interview scheduling, reference checks, and candidate communicationsPrepares offer letters, onboarding packages, and new employee orientation materialsCoordinates onboarding activities across program sites in collaboration with site managersEnsures timely completion of new hire paperwork, including benefits enrollment, payroll setup, and background check processingTraining & Compliance CoordinationCoordinates mandatory training rollouts across all program sites, including OHS, AODA,



and organizationspecific training using platforms such as Citation Canada AtlasTracks training completion data and follows up with managers and staff to ensure compliance with legislated deadlinesAssists in maintaining the Training Requirements Matrix and supporting documentationAssists with JOHSC administration, including scheduling, minutes distribution, and action item trackingBenefits & Payroll AdministrationAdministers Fife House's extended health benefits plan, including processing enrollments, changes, terminations, and coordinating with the benefits carrier to resolve employee inquiries and claims issuesAdministers the pension plan, including enrollment of eligible employees, processing contribution changes, coordinating with the pension provider, and ensuring accurate and timely submission of pension-related documentationTracks benefits eligibility across employee classifications (full-time, part-time, relief) in alignment with the Collective Agreement and organizational policySupports employees through benefits-related life events (new hires, leaves of absence, status changes, separations) with accurate, timely, and compassionate guidancePartners with the Finance team to support bi-weekly payroll processing, ensuring all required HR documentation (new hires, terminations, status changes, leave updates, and salary adjustments) is completed accurately and submitted on timeMaintains and updates the bi-weekly payroll agenda, tracking deadlines, action items, and outstanding documentation to ensure a smooth and timely payroll cycleConducts pre-payroll audits of HR-generated changes in Dayforce to verify data integrity prior to Finance processingAssists with WSIB claim documentation and submission in coordination with the HR ManagerEmployee and Labour Relations SupportSupports workplace accommodation processes by coordinating documentation and tracking timelines under the direction of the HR ManagerParticipates in employee engagement and workplace culture initiatives, bringing positive energy and a people centered approach to every staff interaction Provides support to the HR Manager on labour relations matters, helping ensure consistent application of the Collective Agreement and effective management of union-related processesTracks grievances and maintains relevant documentationQualificationsRequiredPost-secondary diploma or degree in Human Resources Management, Business Administration, or a related discipline, or equivalent combination of education and experienceMinimum 3-5 years of progressive HR experience administering HR processesExperience in a unionized environment, with working knowledge of Collective Agreement interpretationStrong working knowledge of Ontario employment legislation including ESA, OHSA, OHRC, AODA, and the Labour Relations ActExperience with benefits administration, including extended health benefits and pension plansExperience with HRIS platforms for data entry, record management, and reporting (Ceridian Dayforce experience is an asset)Demonstrated ability to assess competing priorities, use sound judgment and recognize when escalation is necessaryHigh emotional intelligence: demonstrated ability to build trust with staff at all levels, navigate sensitive conversations with empathy, and maintain firm confidentiality without creating distanceStrong organizational skills with the ability to manage competing priorities, adapt to shifting demands,



and meet deadlines without losing qualityA genuine customer-service mindset — you treat every staff interaction as an opportunity to make someone's experience at Fife House betterA collaborative team player who brings positive, steady energy to the department and contributes to a culture of mutual support and shared accountabilityCuriosity and a love of learning — comfortable with complexity and energized by problem-solving rather than deterred by itHigh level of discretion, integrity, and confidentiality in handling sensitive personnel informationExcellent written and verbal communication skillsAdvanced in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Office 365Demonstrated ability to work effectively with diverse populations and within equity-centred work environmentsAssetsFamiliarity with collective agreement administration and grievance processesFamiliarity with Immigration processes and IRCCExperience in a non-profit, housing, or social services environmentCHRP designation or active pursuit through HRPAKnowledge of or lived experience related to HIV/AIDS, housing instability, or the diverse communities served by Fife HouseExperience coordinating mandatory training programs or working with LMS platforms (e.G., Citation Canada Atlas)WHAT FIFE HOUSE FOUNDATION INC. CAN OFFER YOUA meaningful and rewarding career with a direct impact on the people we serve.Comprehensive orientation and ongoing professional development opportunities.Exposure to labour relations practice, compliance management, and HR operations in a complex multi-site environment.A cooperative and mission-driven team committed to equity.Competitive salary commensurate with experience, plus a comprehensive Benefits Package including health insurance, life insurance, EAP paid by Fife House, float and management days off, paid sick leave, and wellness activities.FIFE HOUSEis committed to upholding the values of equity, diversity, and inclusion in our living and work environments. We know that diversity underpins excellence and we all share responsibility for creating an equitable, diverse, and inclusive community. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power.We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:Persons living with HIV/AIDSFirst Nations, Métis and Inuit peoples, and all other Indigenous peoples; Persons of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, sexual orientations, gender identities, and gender expressions, or place of origin.Persons with visible and/or invisible (physical and/or mental) disabilities; andPersons whoidentify as women,We recognize that many of these identities intersect and that equity, diversity, and inclusion can be complex. We value each person's contributions and are committed to ensuring full and equal participation for all in our community.Fife House is an equal opportunity employer committed to being a diverse and inclusive workplace. We are committed to providing employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Recruiter if you require disability-related accommodation.for more information about Fife House, visit www.Fifehouse.OrgFife House Head Office490 Sherbourne St, 2nd FlToronto, ON M4Y 1K9Fax: (416) 205-9919

📌 Hr Generalist (Toronto)
🏢 Fife House Foundation
📍 Toronto