Apply bilingual communication and negotiation skills as an Account Specialist managing complex, high-value accounts remotely from Canada. Analyze cases and develop tailored recovery solutions.
This experienced Account Specialist manages delinquent, high-risk, and written-off accounts in a remote banking environment. You will assess recovery potential, negotiate payment arrangements, and recommend strategies for challenging cases. The work balances customer needs, business objectives, and responsible risk management.
Key Responsibilities: Review accounts and recommend appropriate collections strategies
Negotiate payment arrangements with customers
Develop action plans to maximize recoveries
Apply loss mitigation procedures and loan modifications




Prepare reports, dashboards, and account analyses
Requirements: Three to five years of relevant skilled experience
Related post-secondary degree or equivalent experience
Bilingual communication skills for customer support
Knowledge of consumer collections laws and regulations
Advanced analytical, negotiation, and problem-solving abilities
Use bilingual communication, sound judgment, and collections expertise to resolve high-value accounts while protecting financial interests.

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📌 Bilingual High Value Collections Specialist (Alberta)
🏢 Jobgether
📍 Alberta