Shape clear internal content with plain language and accessibility skills for CIBC’s Knowledge Management team while working within Canada’s current jurisdiction.
As a Junior Technical Writer, you will write and edit processes for frontline and back-office employees. You will collaborate with Content Leads, Content Writers, French Content Specialists, and Intake Consultants. Your work supports accurate, accessible content for Knowledge Central.
Key Responsibilities: Write and edit internal processes for employee audiences
Maintain procedures, policies, product information, and communications
Support documentation work packages for CIBC projects
Coordinate needs-assessment and documentation review sessions
Recommend content reuse, search optimization,



and plain-language solutions
Requirements: Currently pursuing a B.A. in English or the Arts
Excellent English grammar, spelling, and plain-language skills
Solid verbal communication, analytical, and problem-solving abilities
Knowledge of Microsoft Office 365; Jira familiarity is an asset
Must reside and work within the current Canadian jurisdiction
Apply your technical writing, content management, and accessibility skills to support accurate Knowledge Central documentation at CIBC.

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📌 Junior Knowledge Management Writer (Ontario)
🏢 Shine BrightX
📍 Ontario