Support Allstate customers remotely by taking first notice of loss reports and explaining claim processes for non-complex auto and property claims.As a Claims Service Representative, you will answer customer questions, update claim information, and provide general process guidance. You will contact customers and claim-related third parties while meeting quality and process standards. The role also includes clerical work, correspondence, and claim-file administration.Key Responsibilities:Take first notice of loss claims for auto and property filesExplain basic claim processes and provide general informationAnswer questions about policies, processes, and next stepsUpdate claim information and obtain necessary file detailsSchedule inspections or arrange mitigation services when neededRequirements:At least one year of customer service experienceBilingual English and French communication skillsStrong oral and written communication competencyExceptional customer service skillsAbility to work efficiently under pressure and high volumesBring customer service, bilingual communication, and claims support skills to Allstate's remote Express Claim Center team.

📌 Remote Auto Claims Representative (Calgary)
🏢 Allstate
📍 Calgary