First Impressions RepresentativeReporting Relationship:This position reports directly to the Human Resources Specialist.Job Summary:The First Impressions Representative is responsible for receiving customer phone calls courteously and respectfully, discovering the needs of Birchwood customers, and directing their calls appropriately.Additional administrative or support tasks may be assigned as needs arise to support the overall efficiency of the team. The successful candidate will require excellent communication, multitasking, and interpersonal skills.ShiftMonday - Friday: 9:00am - 6:00pmQualificationsCustomer Service experience is an assetCall center and/or switchboard experience is preferredThrive in a collaborative environment where teamwork is supportedHigh attention to detail with proven time management and organizational skillsA commitment to continuous learning and qualified developmentA Class 5 driver's license and drivers abstract are required, and transportation to work is required, as the location is not on a bus routeWhat Birchwood Can Offer YouCompetitive compensation - in addition to salary, many roles have bonus and commission incentives that reward you for successFull benefits package including vacation time, company-paid extended health, dental/vision coverage,



and employee assistance - with flex plan optionsRSP Matching program - Birchwood will match up to $5,000 of your regular earnings after 1 year of employmentEmployee referral bonus program - refer your friends to Birchwood and receive a referral bonusCareer development opportunities & internal promotionsLearning & development opportunitiesWellness programCorporate discounts & group savings planVolunteer program - Dollars for DoingCompany events - Birchwood Bucks, Circle of Excellence, holiday partiesBirchwood is Manitoba's largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers' automotive needs. We're a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [email protected]

📌 First Impressions Representative (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg