Customer Experience Associate Thornbury (Canada)

Customer Experience Associate Thornbury (Canada)

11 Nov
|
TD Bank Group
|
Canada

11 Nov

TD Bank Group

Canada

Serve TD Canada Trust customers in Thornbury, Ontario, using accurate financial transactions and clear banking advice in a 15-hour role.

As a Customer Experience Associate, you will support Personal & Commercial Banking customers at TD branch locations. You will process transactions, understand customer needs, recommend suitable banking solutions, and address concerns. The posting covers future opportunities across the Muskoka Region and North Simcoe Region.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes




- Provide clear advice on banking solutions and processes

Requirements:

- High School diploma or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Solid administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous, effective verbal and written communication

Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust branches in Thornbury and surrounding regions.

📌 Customer Experience Associate Thornbury (Canada)
🏢 TD Bank Group
📍 Canada

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