Provide trauma informed outreach support at Whitehorse Public Library while applying harm reduction and crisis de-escalation skills. This casual position serves Whitehorse, Yukon.

Reporting to the Supervisor of Community Outreach Services, the Library Outreach Worker provides client-centered, in office support. The role helps individuals with complex needs navigate social and community supports. It contributes to downtown Whitehorse safety, health, and well-being through collaboration between Health and Social Services and Community Services.

Key Responsibilities:

- Provide client-centered, trauma informed outreach support
- Help individuals access social and community supports
- Assess safety risks and de-escalate challenging situations




- Work independently inside Whitehorse Public Library
- Collaborate within a multidisciplinary outreach team

Requirements:

- Recent experience working directly with vulnerable individuals
- Recent trauma informed care experience based on best practices
- Knowledge and experience with harm reduction practices
- Experience in crisis intervention, prevention, and de-escalation
- Effective oral, written, interpersonal, and organizational skills

Bring trauma informed care, harm reduction knowledge, and crisis response experience to community outreach in Whitehorse Public Library.

📌 Trauma Informed Outreach Worker (Canada)
🏢 Yukon Government
📍 Canada