The Direct Support Professional (DSP) plays a vital role in providing person-centred care and support to children and young adults with developmental disabilities in our residential program. This role involves promoting residents’ safety, dignity, independence, and overall well-being while supporting their daily living needs, personal development, and meaningful community participation. The ideal candidate is compassionate, patient, reliable, and committed to creating a secure, respectful, and inclusive workplace where every resident is empowered to thrive.

Responsibilities

1. Provide direct care and support to children, including assistance with daily living activities such as personal hygiene, meal preparation, and housekeeping.
2. Implement individualized support plans and behavioral intervention plans as directed.
3. Monitor children’s well-being, identifying and addressing any immediate needs or concerns.
4. Maintain a safe and nurturing environment for all children.
5. Develop and maintain positive relationships with children, fostering trust and respect.
6. Provide emotional support and guidance to children.
7. Assist children in developing life skills such as communication, social interaction, and problem-solving.
8. Participate in recreational activities and outings with children.
9. Maintain accurate and timely documentation of all services provided.
10. Collaborate with other members of the care team, including Program Supervisors, therapists, and other professionals.
11. Adhere to all agency policies and procedures, including child protection guidelines.
12. Participate in ongoing professional development and training.

Qualifications

1. Education: Diploma or degree in Developmental Services, Child and Youth Care, Social Service Work, Personal Support Work, or another related human services field. Equivalent education and relevant experience may be considered.
2. Experience: Previous experience supporting children, youth,



or adults with developmental disabilities, behavioural challenges, or complex support needs is an asset.
3. First Aid and CPR: Valid Standard First Aid and CPR certification.
4. Crisis Intervention Training: Valid CPI (Crisis Prevention Intervention) or Safe Management (SMG) certification, as applicable.
5. Police Record Check: A satisfactory Vulnerable Sector Check (VSC).
6. Background Documentation: Valid Behavioural Record Check (BRC), where required for the position.
7. Communication Skills: Strong verbal and written communication, observation, documentation, and reporting skills.
8. Personal Attributes: Patience, compassion, honesty, reliability, professionalism, attention to detail, and the ability to work effectively in a team.
9. Availability: Willingness to work rotating shifts, including days, evenings, weekends, overnight shifts, and statutory holidays in a 24/7 residential setting.
10. Physical Requirements: Ability to perform the physical duties of the position and respond appropriately to residents' needs and emergencies.
11. Professional Conduct: Ability to maintain confidentiality, follow policies and procedures, respect individual rights, and provide person-centred support.
12. Additional Requirements: Ability to administer or assist with medication in accordance with training and organizational policies, maintain accurate records, and complete all mandatory training.
13. Work Authorization: Legally authorized to work in Canada.
14. Driver's Licence: A valid Ontario driver’s licence is an asset or requirement where driving residents is part of the role.

Accessibility

1. Equal opportunity employer committed to diversity, inclusion, and a respectful workplace.
2. Competitive hourly wage of $23 per hour.
3. Relevant training and professional development opportunities.
4. Supportive team environment focused on quality care and continuous improvement.
5. Meaningful chance to make a positive difference in the lives of children and young adults with developmental disabilities.

📌 Direct Support Professional (Canada)
🏢 Eden Community Living Services
📍 Canada