Use customer service and assessment skills as a full time Supports and Financial Services Coordinator across Alberta. Work in office supporting vulnerable Albertans.

The Alberta Public Service seeks coordinators for its Assisted Living and Social Services ministry. You will determine ongoing Income Support eligibility, issue financial benefits, and help clients pursue action plan goals. The work requires administration, computer skills, organization, problem-solving, and active listening.

Key Responsibilities:

- Assess client needs and document interactions across computer systems
- Advise clients about rights, benefits, and responsibilities
- Refer recipients to employment, training, and community resources
- Review documents, files, reports, and applicable legislation




- Apply de-escalation techniques when clients experience distress

Requirements:

- Two-year related diploma or degree, or equivalent education and experience
- Knowledge of the Income and Employment Support Act
- Assessment, critical thinking, conflict resolution, and active listening skills
- Ability to work with diverse and vulnerable populations
- Call centre and multiple-system experience are assets

Support Alberta clients through eligibility assessment, financial benefits, referrals, and compassionate service in a full-time office setting.

📌 Income Support Services Coordinator (Canada)
🏢 Avenue.io
📍 Canada