Support Petrel and subsurface applications as a Technical Application Support Analyst in an upstream Oil & Gas environment. Apply troubleshooting and user support experience.
This experienced analyst supports a portfolio of subsurface and reservoir engineering applications. The work includes Tier 1 and Tier 2 support, production environments, application administration, and incident management. Robust understanding of geoscience, reservoir engineering, or drilling workflows is required.
Key Responsibilities: Provide Tier 1 and Tier 2 petro-technical application support
Troubleshoot application, performance, access, and integration issues
Support installations, upgrades, patches, and maintenance activities
Manage user provisioning, licensing,



and access requests
Coordinate incident resolution with vendors and internal teams
Requirements: Eight or more years of application support experience
Upstream Oil & Gas application support experience
Petrel and related Schlumberger application experience
Production environment support experience
Strong troubleshooting and incident management skills
Bring Petrel expertise, application administration, and incident management skills to support critical upstream engineering workflows.

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📌 Technical Application Support Analyst Petrel (Alberta)
🏢 Capgemini
📍 Alberta