Senior Customer Experience Associate (Clarington)

Senior Customer Experience Associate (Clarington)

11 Nov
|
Scotiabank
|
Clarington

11 Nov

Scotiabank

Clarington

Build customer relationships at Scotiabank as a Senior Customer Experience Associate in Guelph, using digital banking and financial advice skills.This senior branch role supports customers throughout their banking journey. You will triage lobby visitors, identify simple sales opportunities, and introduce mobile banking applications. The work also involves explaining concepts clearly, solving needs, and contributing in a target-based setting.Key Responsibilities:Act as lobby leader and appropriately assist customersOpen day-to-day accounts and fulfill pre-approved credit opportunitiesProcess GICs and identify simple sales opportunitiesDemonstrate mobile banking applications and digital optionsBuild relationships and deliver excellent customer serviceRequirements:Experience conducting simple sales and proactive marketing callsExperience providing financial advice to customersStrong technical skills with digital banking optionsAbility to explain complicated concepts simplyFlexible schedule availability and willingness to assist professionallyBring customer service, financial advice, and digital banking expertise to Scotiabank's Senior Customer Experience Associate role in Guelph.

📌 Senior Customer Experience Associate (Clarington)
🏢 Scotiabank
📍 Clarington

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