Lead retail operations through opening, closing, staff supervision, and cash management while delivering consistently high customer service standards.The Retail Experience Lead oversees assigned shifts and daily store operations. This position guides employees, supports cashiers, maintains product presentation, and reinforces company policies. Success requires retail sales knowledge, communication skills, troubleshooting ability, and experience with cash management.Key Responsibilities:Open and close the retail storeActivate and deactivate security alarmsSupervise staff during assigned shiftsAssist cashiers and manage cash proceduresMaintain organized front of house presentationRequirements:Two years of retail industry experienceHigh school diploma or GED requiredStrong retail sales principles knowledgeExperience across customer service functionsProvincial Cannabis CertificationApply retail operations, staff supervision, cash management, and customer service expertise as a Retail Experience Lead.

📌 Retail Operations Shift Lead (Edmonton)
🏢 Fire & Flower
📍 Edmonton