Develop debugging scripts, tools, and test cases while supporting engineers across North American time zones. Apply analytical problem-solving to internal software.
As a Full Stack Engineer, you will maintain and troubleshoot internal applications and tooling for the software development community. The role is customer-facing and involves multiple stakeholders. You will improve response speed, provide actionable engineering feedback, and contribute insights to product development.
Key Responsibilities: Develop scripts that automate debugging and support responses
Manage and escalate engineers' support queries
Use data tools for in-depth issue analysis
Provide product development and roadmap suggestions
Contribute to engineering feedback and ML development cycles
Requirements: Demonstrated analytical problem-solving ability from previous experience
Independent learning capability
Customer-facing communication with multiple stakeholders
Flexibility across North American time zones
Ability to troubleshoot internal software applications and tooling
Bring development, debugging, and support expertise to improve engineering responses and software development workflows.

#J-18808-Ljbffr

📌 Engineering Tools Support Developer (British Columbia)
🏢 HCLTech
📍 British Columbia