Student services coordination meets detailed problem solving in this university service hub role, supporting inquiries in person, virtually, by phone, and email.

As a Student Services Coordinator, you will support Undergraduate Admission and Recruitment and the Office of the University Registrar. You will address admissions, registration, accounts, financial aid, exams, and transcript inquiries. The role requires critical thinking, accurate processing, and broad knowledge of university procedures.

Key Responsibilities:

- Act as first contact for student service inquiries
- Triage requests from students, families, alumni, faculty, and staff
- Resolve issues or collaborate with subject matter experts
- Process letters, student cards, transcripts,



and diplomas
- Assist with convocation, orientation, and recruitment events

Requirements:

- Cutting-edge mindset supporting practical problem solving
- Exceptional judgment and critical thinking
- High attention to detail for processing tasks
- Thorough knowledge of university procedures and services
- Ability to navigate university information systems

Support student success through accurate coordination, thoughtful guidance, and responsive service across university administrative areas.

📌 University Student Services Coordinator (Canada)
🏢 Queen's University
📍 Canada