Lead event technology operations with audio visual expertise and customer focus in Encore’s hotel and convention center environments. Manage irregular event schedules.
The Director, Event Technology I oversees assigned locations, combining financial management, event operations, sales support, and technical guidance. This leadership role manages revenue, profitability, labor, equipment, reporting, and customer relationships. It also develops employees through coaching, performance management, learning, and training on Encore standards and systems.
Key Responsibilities:
- Manage profitable operations, labor, equipment, billing, forecasts, and location P&L;
- Schedule event operations, equipment setups, service delivery, and strikes
- Present quotes, proposals, sales strategies, and performance reports
- Monitor events and confirm customer needs and equipment accuracy
- Guide technicians through audio visual troubleshooting and problem solving
Requirements:
- High School Diploma required; Bachelor’s degree preferred
- Three or more years of audio visual experience
- One or more years of supervisory experience
- Working knowledge of live show audio visual equipment
- Microsoft Office, Internet, hardware, and software proficiency
Apply your event technology leadership, financial acumen, technical expertise, and customer service focus with Encore.
📌 Director Event Technology Operations (Canada)
🏢 Encore
📍 Canada