Support Desjardins members and clients through banking transactions, digital tools, and personalized financial solutions. Help create welcoming experiences while promoting cooperative values.
As a member and client experience advisory agent, you address needs, provide advice, and support financial empowerment. You promote Desjardins products, services, and distribution channels while identifying opportunities and referring specialized needs. French is required, with at least two years of relevant experience.
Key Responsibilities: Support members using technological tools and applications
Advise on banking transactions and personalized solutions
Promote Desjardins products, services, and distribution channels
Refer fraud cases and irregularities to appropriate partners
Follow compliance, security, and risk management rules
Requirements: High school diploma in a related field
Minimum two years of relevant experience
Knowledge of French
Ability to enter data in systems
Knowledge of security measures and internal controls
Bring customer focus, technological confidence, and banking service knowledge to personalized Desjardins member and client support.

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📌 Member Client Experience Advisor (Quebec City)
🏢 Caisse Desjardins de Chomedey
📍 Quebec City