Description Responsibilities

ProvidesacomprehensiverangeofI&ITbusinessanalysisservicesforclientswithdiversebusinessandtechnologicalneeds.;

Interactswiththebusinessstakeholdersandsubjectmatterexpertsinordertounderstandtheirrequirementsthroughgathering,documenting,andanalyzingbusinessneedsandrequirements.

Preparesandadvisesonbusinessanalysispolicies,processes,bestpracticesandstandardstopromoteacomprehensiveandconsistentbusinessanalysispracticewithintheorganization.

GeneralSkills

Leadsandconductsbusinessanalysisinordertoassessclient’sbusinessproblems/opportunitiesanddocumentsthebusinessrequirementsinsuchawaythatI&ITsolutionscanbedetermined.;

Appliesre-engineeringconceptstopromotebusinessimprovementsthroughalternativeandcosteffectiveservicedeliveryapproaches.

Leadsandconductsbusinessanalysisatvaryinglevelsofdetailappropriatetotheprojectandphasesofproject,aligningwithOPSUnifiedProjectManagementMethodology,EnterpriseArchitectureandGatingProcess,andOPSStandardSystemsDevelopmentMethodologies.

Developsstrategies,preparesbusinesscasesandcost-benefitanalysis,andconductsfeasibilitystudiesforbusinessI&ITinitiatives.;

DevelopssoundprocessesforrequirementsgatheringincludingbutnotlimitedtoJADsessions,interviews,mockups,etc.

Conductsbusinessmodeling;usecasemodeling;conceptualandlogicaldatamodeling;processanddataflowmodeling;usecasesurveys;businessrulesdefinitionandnon-functionalrequirementsdefinitionsforassignedprojects.

Monitorsprogress,resolvesproblemsandreportsregularlytoI&ITmanagementandstakeholders.;

Developsperformancemeasuresandtraceabilitymatricesforbusinessanalysisevaluationandconductsfollow-up.

Experience

Developingstrategies,preparingbusinesscasesandcost-benefitanalysis.





Conductingrequirementsgathering,developingdocumentation,includingpresentationsandbriefingnotesandconductingstakeholderengagement.

IntheuseofComputerAidedSoftwareEngineering(CASE)toolstodocumentconceptualrequirementsandscope.

AwarenessofemergingI&ITtrendsandtechnologies.;

Excellentanalytical,problem-solvinganddecision-makingskills;verbalandwrittencommunicationskills;interpersonalandnegotiationskills.

Ateamplayerwithatrackrecordformeetingdeadlines.

DesirableSkills

Experienceintheuseofinformationretrievalpackages.

KnowledgeandunderstandingofInformationManagementprinciples,concepts,policiesandpractices.

Abilitytotranslatebusinessanddatarequirementsintospecificationssufficientfordesigningappropriatetechnologysolutions.

Experiencewithawiderangeofmethods,toolsandtechniquesforbusinessanalysissuchas:businessfunctionalmodelling,businesseventmodelling,businessprocessmapping.

Experienceinstructured,objectorientedandagilemethodologiesforuserrequirements.

Experiencedevelopingperformancemeasuresforbusinessanalysisevaluationandsubsequentfollow-up.

KnowledgeandunderstandingofAccessibilityforOntarianswithDisabilityAct(AODA)andrelatedregulationsandstandards.

Experience Requirements Price 30%

BusinessRequirementsGathering/Documentation

10+yearsexperienceinabusinessanalystcapacity,withdemonstratedworkoutlinedclearly

Experienceconductingrequirementsgatheringanddevelopingdocumentation





Demonstratedexperiencewithdevelopingbusinessstrategies,businessprocessre-engineering

Demonstratedexperiencewithbusinesscasedevelopment,cost-benefitanalysisandfeasibilitystudiesinacomplexprojectenvironment

Experiencewithawiderangeofmethods,toolsandtechniquesforbusinessanalysissuchas,butnotlimitedto:businessfunctionalmodelling,businesseventmodelling,businessprocessmapping

20%

TechnicalExperience

DemonstratedExperiencewithGUI,userinterfacedesignandmockups.(e.g.Balsamiq)

DemonstratedExperiencewithJointApplicationdevelopment(JAD),UnifiedModellinglanguage(UML),andComputerAidedSoftwareEngineering(CASE)tools.

DemonstratedexperiencewithDocumentManagementsystemand/orCustomerRelationshipManagementSystem(CRM)

Exposuretoworkingwithdiversebusinessenvironmentsandenterprisewidesystems.

20%

SystemFunctionalRequirements

Abilitytoworkwithbusinessanddevelopmentteamstodocumentsystemrequirements.

DemonstratedexperiencewithcreatingBusinessCases,ScreenDesign/UserInterface,BusinessProcessModels,PrivacyImpactAssessmentandThreatRiskAssessments,andLogicalarchitectureartifacts,amongotherdeliverables.

DemonstratedexperiencewithBusinessArchitecture.

20%

CommunicationSkills

Demonstratedexperienceinsolvingproblemsanalytically,andmakingsounddecisionsbasedon.

Experienceinnegotiatingusingbothverbalandwrittencommunicationskillsandshouldhaveworkedinateambasedenvironmentwithaprovenrecordofmeetingdeadlines.

10%

Supplier Comments Closing Date/Time 2026-11-10, 1:30 p.m.

5 days Onsite

Max no of submission- 1(one)

Must haves:

10+ years experience in a business analyst capacity, with demonstrated work outlined clearly

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📌 Business AnalystCentral Agencies Cluster (Toronto)
🏢 Softline Technology
📍 Toronto