Support Banff Centre staff with Microsoft technologies, desktop systems, and user accounts in Banff, Alberta. Provide practical technical assistance across campus.

As a Technical Support Specialist, you will support personal computing devices, printers, software, and peripherals across Banff Centre divisions. The work includes account administration, email and file support, software installation, and user orientation. You will also assist with desktop, server, and cloud application health.

Key Responsibilities:

- Support devices, printers, software, and peripherals across divisions
- Configure, install, and troubleshoot hardware and software
- Administer network accounts, email, calendars, and file permissions
- Provide user orientation and recommend training when appropriate




- Monitor server and cloud application health and configuration

Requirements:

- Computer Technology diploma, degree, or equivalent certified experience
- Three to five years supporting desktop systems, software, and hardware
- Microsoft Office 365, Windows 10/11, Azure/Entra ID, and Intune experience
- Excellent communication, active listening, and prioritization skills
- Confidentiality, on-call availability, and frequent heavy lifting required

Apply technical support, Microsoft expertise, and account administration skills across Banff Centre’s creative campus in Alberta.

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📌 Technical Support Specialist Banff
🏢 Banff Centre for Arts and Creativity
📍 Banff