At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.General AccountabilityThe priority for this position will be to ensure that client work orders are entered into the system accurately and in a timely manner and that all standards are followed by the staff to ensure client instructions are followed correctly. As required you will provide support to ALS clients on our processes and technical requirements relating to their samples.Specific ResponsibilitiesEnsures that work orders are entered accurately and in a timely mannerMaintains close liaison with supervisors and other lab staff to ensure the smooth delivery of our services to clientsIdentifies and resolves internal and external problems when they ariseEnsures that all Standard Operating Procedures are adhered toProper and timely follow-up of client enquiries or requestsFollow up on "on hold" work ordersGreet all internal and external customers courteously, determine their needs, and direct them to the proper personDirecting calls and taking messages when necessaryProcessing a variety of paperworkNotifies the appropriate employee when mail or packages arrive so they can be picked up and/or delivered in a timely mannerMaintain a positive work environment through active team participation and a focus on quality customer serviceUse correct methods in accordance with established procedures and schedules while ensuring analytical qualityObserve established safety regulations and comply with all ALS health and safety policies and proceduresOther duties as assignedRequired Knowledge, Skills & AbilitiesStrong interpersonal, leadership and organizational and communication skillsStrong Microsoft Office Suite skillsExcellent English communication skills both written and verbalStrong customer service focus,



interpersonal and organizational abilitiesHighly motivated and able to work as part of the teamDetail oriented and quality focused individualRequired QualificationsPrevious experience with data entry systems requiredAdministrative Assistant training or business degree preferredPhysical DemandsAbility to sit and/or stand for up to 7.5 hours per shiftManual dexterity to do repetitive tasks such as data entryPlease note that ALS Geochemistry operates 24/7 and will require day, afternoon, and graveyard shift work including weekends.Working at ALSThe ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a secure, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.Everyone MattersALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, First Nations, Metis and Inuit persons, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.EligibilityTo be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

📌 Work Order Entry Clerk (Black River-Matheson)
🏢 ALS Canada
📍 Black River-Matheson