Support Welltower employees onsite in Toronto while building practical skills in hardware troubleshooting and Help Desk ticket management. Gain hands-on exposure to automation, data, and reporting initiatives.As an IT Intern, you will work with Welltower's IT Infrastructure and Help Desk teams. You will provide technical assistance, resolve hardware and software issues, and support process improvement. The internship offers exposure to reporting, analysis, and creative automation solutions.Key Responsibilities:Provide first-response technical assistance to Welltower employeesDiagnose, research, and resolve hardware and software issuesEscalate unresolved issues to appropriate IT teamsTrack, manage, and resolve tickets using Help Desk softwareInstall and configure computers, printers,



phones, and peripheralsRequirements:Currently pursuing a Bachelor's degree in Information Systems or related fieldPrior IT, Help Desk, or related internship experience preferredBasic understanding of computers, peripherals, and troubleshooting techniquesExperience with Windows, Microsoft Office, printers, browsers, and Apple iOSProficiency in SQL; MySQL, SQL Server, or Tableau exposure is advantageousDevelop IT support, troubleshooting, SQL, and reporting capabilities through hands-on work with Welltower's Toronto teams.

📌 It Support Analyst Intern Toronto
🏢 Welltower Careers
📍 Toronto