Part-time / Full-time; Various shifts available / week or weekend / from 8 a.M. to 9 p.M.In honour of Florence NightingaleFlorence Nightingale (1820–1910), known as "the lady with the lamp," was a British nurse, social reformer and statistician, best known as the founder of modern nursing — her courage, boldness and professionalism inspired us to name our organization after her.Why work with Flowrence?Join a dynamic and innovative team!Work that makes a difference in people's lives every dayWork-life balanceWhat makes you a valuable candidate?Solid foundation in customer careDeep understanding of the unique dynamics within healthcareA proven track record in managing patient interactions, appointment scheduling, and handling inquiries with empathy and efficiencyAttention to detail, strong organizational skills, and commitment to delivering exceptional serviceWhat's in it for you?You will play a crucial role in shaping the patient experience, fostering a positive and supportive environmentYou'll be part of a collaborative and innovative team dedicated to enhancing patient satisfactionAmple room for career developmentResponsibilitiesHandling emails,



phone callsData entry into our various cloud-based platforms: appointment scheduling system and electronic medical record systemResponding to client inquiriesPreparing quotes for blood testing and communicating with clients regarding quotesPresent online (on Teams/Slack) to meet various team and client needs during clinic hoursQualifications:Our patients are clients - as our services are private, patients choose us because our services stand out, so you will help us stand out by:Fluency in French and English, oral and writtenStrong technical skills in the use of cloud-based platforms (with regards to data entry)Excellent organizational skills with the ability to multi-task in a fast-paced environmentEnsure the delivery of quality and quantity of servicePositive attitude and ability to work well with othersThorough and detail orientedExperience with electronic medical records (EMR) technology (an asset)Experience in customer service in a medical environment (private sector an asset)

📌 Clinical Operations Assistant (Quebec City)
🏢 Flowrence
📍 Quebec City