Support student family housing at the University of Toronto in Downtown Toronto through front-line service and residence administration. This full time, nine-month term uses communication and problem-solving skills daily.As a Housing Assistant, you will assist the Housing Administrator at Charles Street Student Family Residence. The position supports residents, contractors, and campus departments through customer service, work-order coordination, records maintenance, and routine issue resolution.



Microsoft Office proficiency and administrative experience are important.Key Responsibilities:Respond to resident enquiries and redirect matters appropriatelyTroubleshoot routine maintenance requests with facilities staffInform contacts about maintenance work and urgent noticesMaintain residence databases, tenant files, and rental recordsCoordinate deliveries, elevators, rooms, parking, lockers, and keysRequirements:Advanced College Diploma or equivalent experienceAt least three years' administrative customer service experienceIntermediate Microsoft Word, Excel, and Outlook proficiencyStrong written, verbal, and customer service skillsOrganization, discretion, judgment, and multitasking abilityApply your communication, customer service, and administrative skills supporting University of Toronto student family residence operations.

📌 Housing Assistant Student Residence (Toronto)
🏢 University of Toronto
📍 Toronto