Lead structured customer onboarding as a SaaS Implementation Consultant I at Brex’s Vancouver office. Use organization and communication to keep implementations moving.
This Commercial team chance supports small to mid-sized customers as they adopt Brex Empower. You will organize meetings, manage action items, assist with timelines, coordinate handoffs, and contribute to a seamless implementation experience. The role also offers exposure to spend migration, training, integration concepts, and process improvement.
Key Responsibilities: Organize meetings, agendas, notes, and implementation action items
Assist timelines and deliverables throughout customer implementations
Coordinate handoffs with basic relationship documentation
Provide change-management templates and supervised training




Share client-experience feedback supporting process improvements
Requirements: Four-plus years in a customer-facing SaaS environment
Project coordination or structured implementation exposure
Strong communication across customers and internal stakeholders
Comfort working across technical and non-technical workstreams
Collaborative, organized, detail-oriented approach with urgency
Bring project coordination, communication, and implementation discipline to help Brex customers reach confident, supported go-live outcomes.

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📌 SaaS Project Implementation Consultant (British Columbia)
🏢 Brex
📍 British Columbia