Td Banking Customer Experience Associate (Surrey)

Td Banking Customer Experience Associate (Surrey)

11 Nov
|
TD Bank Group
|
Surrey

11 Nov

TD Bank Group

Surrey

Serve Surrey customers onsite as a part time Customer Experience Associate, processing financial transactions and recommending suitable banking solutions.At TD Canada Trust, this Customer Experience Associate builds customer relationships through accurate transactions, advice, and responsive service. You will understand customer needs, promote banking solutions, resolve concerns, and support positive branch experiences. The position requires sound judgment with confidential matters, timely business processes, and adherence to procedures, regulations, and TD's Code.Key Responsibilities:Process deposits, withdrawals,



and bill payments accuratelyDetermine customer needs and recommend appropriate banking solutionsResolve concerns and escalate non-standard activities when necessaryPromote banking solutions and complete business processes timelyRecommend operational improvements supporting operational excellenceRequirements:High School diploma and one year relevant experienceUndergraduate degree or equivalent is an assetStrong administration, organization, planning, and time managementHands-on knowledge of Word, Excel, Outlook, and internetCalm, courteous, accurate, and effective communication skillsBring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust's Surrey branch team.

📌 Td Banking Customer Experience Associate (Surrey)
🏢 TD Bank Group
📍 Surrey

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