Use bilingual communication and negotiation skills as a Senior Collections Representative with EdenPark, supporting automobile loan recovery. This is a full-time permanent role.

Reporting to Joe Bottoni, the Senior Collections Representative provides service while pursuing exceptional financial loan collection results. You will contact past-due customers, negotiate payment arrangements within authorized limits, and document commitments. The role also requires risk assessment, Microsoft Office and Outlook proficiency, and English and French communication.

Key Responsibilities:

- Contact past-due customers through appropriate channeling methods
- Request and negotiate authorized payment arrangements
- Send correspondence to collection customers
- Document call activity, commitments, amounts,



and dates
- Refer accounts for further action while mitigating risk

Requirements:

- Excellent verbal and written English and French communication skills
- Technology proficiency with Microsoft Office Suite and Outlook
- English used approximately 40% for internal communication and documentation
- Adaptable availability between 9 AM and 9 PM weekdays
- Availability for two alternating Saturday shifts monthly

Apply bilingual communication, payment negotiation, documentation, and risk assessment skills as EdenPark’s Senior Collections Representative.

📌 Senior Bilingual Collections Representative (Canada)
🏢 Fairstone Bank
📍 Canada