Location: Powell River/qathet Regional District

Hours Per Week: 37.5 hours per week; flexible schedule

Salary Or Wage: $25 to $29 per hour

Job Type: Full Time

List of Requirements

Job Skills and Abilities:

- Strong attention to detail and a commitment to accurate, timely work.
- Ability to organize competing tasks and respond calmly to changing staffing needs.
- Transparent, professional communication and sound customer service skills.
- Ability to follow procedures, recognize exceptions, and seek direction appropriately.
- Discretion and sound judgment when handling confidential employee information.
- Ability to work independently within established responsibilities and collaboratively with colleagues.
- Willingness to learn, accept feedback, and take on increasing responsibility.

Required Qualifications:

- Relevant post-secondary education in office administration, business administration, human resources, or a related field; or an equivalent combination of education and experience.
- Experience in administrative support, scheduling, or another role requiring accurate records and coordination of competing priorities.
- Proficiency with Microsoft 365, including Outlook, Word, and Excel, and the ability to learn scheduling and human resources systems.
- Experience in a unionized workplace or community social services setting is an asset.

Additional Information and Requirements:

- Criminal Record Search (renewable every 5 years

List of Duties

Scheduling and Staffing Support

- Monitor staffing requirements and unfilled shifts, and assist with arranging coverage.




- Use the organization’s scheduling systems, including Inclusion System and Shift Shark, to support shift allocation and call-out processes.
- Conduct manual calls and follow up on outstanding staffing needs when required.
- Process scheduling changes and maintain accurate scheduling records.
- Respond to routine scheduling inquiries from employees and managers.
- Apply established scheduling procedures and relevant collective agreement provisions, referring questions or exceptions to the Team Lead.
- Provide additional scheduling coverage during staff absences and periods of increased demand.
- Identify unresolved staffing concerns and elevate them promptly through established channels.

Workforce Administration

- Assist the Team Lead with workforce correspondence, documentation, and employee notifications using approved templates and direction.
- Support the preparation and maintenance of rotations and related staffing documents.
- Coordinate meeting arrangements and prepare supporting materials for workforce processes, including bump meetings.
- Support the recruiter with recruitment administration, interview arrangements, onboarding, and training coordination.
- Maintain accurate employee records, trackers,



and administrative files.
- Compile routine workforce information and assist with checking records for accuracy and completeness.
- Respond to routine administrative inquiries and direct other matters to the appropriate person.
- Assist with documenting procedures and improving administrative processes.

Job Contribution:

The Workforce Development Assistant provides scheduling and administrative support to maintain reliable staffing and effective workforce processes across Inclusion Powell River.

The position supports scheduling, recruitment, onboarding, training coordination, workforce correspondence, and recordkeeping. The balance of duties and work priorities varies according to staffing requirements, team capacity, and operational needs, under the direction of the Workforce Development Team Lead.

General Accountabilities:

- All employees of Inclusion Powell River are required.
- To create opportunities for everyone to reach their potential.
- To act congruently with the mission, vision, values and code of ethics of Inclusion Powell River.
- To act in accordance with Inclusion Powell River policy.
- To work cooperatively with others.
- To carry out assigned work.
- To inform their supervisor about their progress on tasks.
- If uncertain, employees are to ask their supervisor to clarify their expectations.

Inspirational Leadership Attributes

Inclusion Powell River believes that the following leadership attributes are key to the success of the organization. These are the

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